



Planter Garden ID
The planter by Garden ID is a set of pots designed to offer functionality and sustainability for indoor and outdoor environments. Made from 100% recycled plastic, this planter stands out for its ecological commitment without sacrificing durability, featuring a structure capable of withstanding both the harmful effects of UV rays and the low temperatures typical of frost, ensuring its longevity even in adverse weather conditions. Its tall, slender design has an approximate diameter of 35 cm and a height of 55 cm, dimensions suitable for medium-sized plants, promoting optimal growth and providing stable support. The taupe color gives a neutral, modern finish that matches various decor styles, from gardens to terraces and indoor spaces. This pot set is practical for those seeking a versatile and eco-friendly solution, while offering a warranty of up to 10 years, demonstrating its long-term quality and reliability. Garden ID provides with this product a sustainable and durable option for those who value both aesthetics and functionality in gardening items.
- Type:
- Set of pots
- Planter
General Product Safety Regulations information:
Croix Chatelain SA
Chaussée de Vilvorde 146, 1120 Bruxelles
1120 - Bruxelles
+32022380045
contact@croixchatelain.com
https://www.garden-id.com/
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- Europe: 3–14 business days
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If you’d like a different item, please return the original and place a new order. Direct exchanges are currently not available.
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